By creating the right conditions for continuous improvement and high performance, systems and organisations can respond to today’s challenges, deliver better care for patients and give better outcomes for communities.


The five components of NHS IMPACT

NHS IMPACT (Improving Patient Care Together) has been launched to support all NHS organisations, systems and providers to have the skills and techniques to deliver continuous improvement.

NHS IMPACT’s five components underpin a systematic approach that includes:

  1. Building a shared purpose and vision
  2. Investing in people and culture
  3. Developing leadership behaviours
  4. Building improvement capability and capacity
  5. Embedding improvement into management systems and processes